·         Answer customers’ questions about products, prices, availability, product uses, and credit terms

·         Arrange and direct delivery products and equipment

·         Forward orders to appropriate departments for packing and shipping

·         Monitor market conditions, product innovations, and competitors’ products prices and sales

·         Negotiate details of contracts and payments, and prepare sales contracts and order forms

·         Prepare drawings, estimates, and bids that meet specific customer needs

·         Provide customers with product availability

·         Recommend products to customers, based on customers’ needs and interests

·            Consult with clients after sales or contract signings in order to resolve problems and to provide ongoing support

·            Contact regular customers to demonstrate products, explain product features, and solicit orders

·            Estimate or quote prices, credit or contract terms, warranties, and delivery dates

·            Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences

·            Obtain credit information about prospective customers

·            Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports

·         Advise clients or customers

·         Analyze sales activities or trends

·         Assemble advertising displays

·         Communicate visually or verbally

·         Demonstrate goods or services

·         Estimate costs or price arrangements

·         Estimate delivery dates

·         Evaluate advertising promotions

·         Maintain records, reports, or files

·         Obtain information from individuals

·         Provide customer service

·         Request customer order

·         Sell products or services

·         Solicit orders from established or new customers

·         Use inventory control procedures

·         Use knowledge of sales contracts

·         Use sales techniques

·            Answer customer or public inquiries

·            Arrange delivery schedules

·            Conduct sales presentations

·            Confer with customers to review terms of credit or payment plan

·            Explain products to customer representatives

·            Identify best product for customer needs

·            Investigate customer complaints

·            Prepare list of prospective customers

·            Prepare reports

·            Resolve customer or public complaints

·            Sell merchandise

·            Use computers to enter, access, or retrieve data

·            Use interpersonal communication techniques

·            Use knowledge of written communication in sales work

·            Use product knowledge to market goods

·            Use telephone communication techniques